Senior End Point Engineer

Role: Senior End Point Engineer

Exp: 6+ years

Location: Hybrid

No of Positions: 1(1 US time Zone- CST)

Duration: 6 months

Job Title: Senior Endpoint Engineer

Summary:

We are seeking a seasoned Senior Endpoint Engineer with deep expertise in both MacOS and Windows operating systems. The ideal candidate will be a subject matter expert with more than five years ofexperience in application packaging, deployment, and patching for both operating systems. This rolerequires hands-on proficiency in building MDM automations and deploying MDM Autopilot, with significant experience in Windows Intune and VMWare MDM solutions. A strong foundation in scripting across bash,shell, and PowerShell is essential, along with a solid understanding of Active Directory and Microsoft Office 365. The role demands advanced troubleshooting capabilities for MacOS and Windows environments and effective communication skills.

Key Responsibilities:

- Design and implement robust application packaging and deployment strategies for MacOS and Windows environments.

- Manage and optimize patch management processes for both operating systems to ensure system integrity and security.

- Develop and maintain MDM automation scripts and workflows to enhance device management and operational efficiency.

- Lead deployments using MDM Autopilot and streamline processes through Windows Intune and VMWare MDM platforms.

- Write and maintain scripts in bash, shell, and PowerShell to automate routine tasks and resolve issues.

- Ensure systems are compliant with organizational IT standards and security policies through continuous monitoring and updates.

- Provide expert-level troubleshooting support for complex issues in MacOS and Windows environments.

- Collaborate with IT teams to improve system configurations, software distribution, and endpoint security measures.

- Communicate effectively with team members, stakeholders, and non-technical personnel to align IT

strategies with business objectives.

Qualifications:

- Bachelors degree in computer science, Information Technology, or related field.

- Minimum of 6+ experience in a similar role, focusing on MacOS and Windows platforms.

- Demonstrated expertise in managing and deploying MDM solutions, particularly MDM Autopilot, Windows Intune, and VMWare MDM.

- Strong scripting skills in bash, shell, and PowerShell.

- Familiarity with Active Directory, Microsoft Office 365, and other enterprise management tools.

- Proven ability to diagnose and resolve advanced technical issues in MacOS and Windows environments.

- Excellent communication and interpersonal skills.

Desirable Certifications:

- SCCM Certification

- Microsoft Endpoint Manager Certification

Quality Compliance:

Compliance to Quality and Information Security is critical in ensuring the integrity, confidentiality,

availability of data and the consistent delivery of high-quality services is an important aspect of hiring for

this position.