Senior Digital Project Manager

Oversees the planning, organization and implementation of multiple and complex digital projects.

Responsibilities

Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks.
Directing and motivating project team.
Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met.
Monitoring project results for significant deviations. Ensuring adherence to quality standards and processes.

Skill Descriptors

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:

Develops, refines, and communicates tactical plans for own responsibilities.
Provides the right level of detail as input for strategic plan development.
Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
Ensures attention to the detail and dependencies of existing departmental-level plans.
Plans for allocation of resources in line with unit goals, technical and business objectives.
Ensures the planning process is integrated with the overall business plan.

Project Administration: Knowledge of project administration best practices and ability to use organizational strategies, practices and tools for administering projects.

Level Extensive Experience:

Reports dependencies, conflicts, and completion date status to project management team.
Develops cost-benefit analysis; tracks and reviews actual costs vs. planned.
Helps others to develop in-depth knowledge of project administration software.
Makes sure project problems are surfaced and reported to appropriate project personnel.

Implements planned and ad-hoc communications to and from affected parties.
Monitors progress and generates project variance analysis reports.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

Differentiates assumptions, perspectives, and historical frameworks.
Evaluates past decisions for insights to improve decision-making process.
Assesses and validates decision options and points and predicts their potential impact.

Advises others in analyzing and synthesizing relevant data and assessing alternatives.
Uses effective decision-making approaches such as consultative, command, or consensus.
Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Level Extensive Experience:

Prepares cost-benefit analyses of alternative approaches.
Analyzes complex reports as revealed by the data.
Teaches others the calculations necessary to capture data and develop more complex reports.

Oversees multiple data-gathering and analysis initiatives.
Participates in developing criteria for selecting data gathering and reporting tools and techniques for various projects.
Reviews and verifies data and reports for accuracy.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Level Working Knowledge:

Tracks problems associated with the quality and effectiveness of application software.
Researches the benefits and drawbacks of an organizations application software.

Drafts application software usage for the departments needs.
Provides instant support for end users of application software.
Implements a specific application software under the supervision of management.

IT Project Control and Reporting: Knowledge of project control and reporting; ability to monitor the vital signs of an IT project while managing its progress and delivery schedule.

Level Working Knowledge:

Tracks issues and potential problems to ensure maximum preparedness for IT projects.

Uses Gantt and PERT/CPM charts to report IT project progress to management and clients.
Revisits and reworks individual work plans to ensure intermediate deadlines are attainable.
Conducts regular ad-hoc progress meetings with IT project teams.
Tracks and reports on the progress made in an IT project team.

IT Project Management: Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources.
Level Extensive Experience:
Controls quality standards and budgeting in an ongoing IT project.
Estimates and appropriately addresses potential issues and risks in IT projects.
Ensures that technical objectives and functional requirements align in all IT projects.
Builds IT related templates for demand analysis and functional reports.
Monitors every step in an IT project to ensure all aspects of the project are delivered on-time.
Directs team members in analyzing client requirements in an appropriate manner.

IT Standards, Procedures Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Level Working Knowledge:
Participates in the design of organizational IT infrastructure and policies based on a business analysis.
Assists senior colleagues in identifying critical issues in IT design processes and policies.
Generates status reports for senior management to ensure the implementation of IT policies, standards and procedures.
Executes IT projects or services based on predetermined IT procedures.
Conducts performance reviews on specific technical applications or IT projects.