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Genesis HR Services

Senior Customer Care Executive

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Education and other requirement
  • Minimum experience of 2 years with relevant experience in Customer Service
Graduate Willingness to work in rotational shifts
  • General Knowledge & Skills
Good analytical ability and excellent communication skills
  • An eye for detail to determine the root cause of an issue, to identify methods to avoid repeat contacts
Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues
  • Ability to identify process improvement ideas, and mentor team members on implementing improvement ideas/Six sigma/lean projects
Comfortable in engaging the client on a discussion about current performance and improvement ideas
  • Experienced in a coaching role Displays superb customer service skills and capabilities
  • IF INTERESTED : CONTACT :
HR Mayur - 7357769199
  • EMAIL: [Confidential Information]

Job Types: Full-time, Permanent, Fresher

Pay: 600,
  • 00 - 700,000.00 per year

    Schedule:
  • Night shift
Rotational shift
  • US shift


Experience:
  • total work: 2 years (Preferred)


Work Location: In person
  • Speak with the employer*
+91 7357769199

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Date Posted: 20/10/2024

Job ID: 97156117

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