Senior Counsellor

Organization Background:

Mann Talks is a non-profit initiative of the Shantilal Shanghvi Foundation, the family foundation of Mr. Dilip Shanghvi, Founder and MD of Sun Pharmaceuticals.

The initiative is founded on the belief that mental health is an integral and essential component of health. By democratizing access to information, strengthening support systems and providing quality services, Mann Talks hopes to transform lives. It is focused on empowering individuals, from underserved sections of society, to take charge of their mental health by offering free and holistic tech-enabled mental health solutions across India.

For more information you can visitwww.manntalks.org

Role:

We're looking for senior counsellors who are aligned with the organization's aspiration of creating a mental health infrastructure in the country, for the underserved. Please note:

This is a full-time role.

Candidate will be contractually bound to not see clients outside of Mann Talks.

Working hours of the helpline as on date are from 9 am to 8 pm.

The email counselling service doesn't have any timings and emails can be received at all hours of the day.

The candidate will be expected to work 5.5 days a week, 9 hours a day with an hour's break.

Selected candidates will have to undergo training to update themselves with the protocols followed at Mann Talks, before they start attending to calls and emails from clients, or supervising juniors.

Counselling at Mann Talks is a supervised activity whereby an opportunity to learn and upgrade themselves on one hand and to take care of their own mental health on the other, is provided on an ongoing basis.

Responsibilities:

Answering calls, emails, maintaining session records, working on reports of the counselling sessions.

Supporting in content creation and vetting for any publicity and outreach activities for the promotion of services.

Keeping track of the team's referral work; updating and vetting the referral database.

Assisting the program officer(s) in managing and training the team of junior counsellors.

Supervising the team of junior counsellors. Managing a team of their own.

Offering peer supervision and assisting with the onboarding of new counsellors.

Desirous Candidates Must:

Possess a master's degree in Counselling or Clinical Psychology or a P.G. Diploma in Counselling Psychology.

Have relevant experience of 3-6 years post qualification.

Incorporate rights based, intersectional and trauma informed approaches in counselling.

Speak English and Hindi fluently and possess good writing skills in English. Knowledge of any other regional language is valued.

Be skilled in the use of computers for the purpose of documentation, data analysis and email-based counselling.

Be willing to commit for a duration of at least a year.

Have sound knowledge of therapeutic process skills and psychotherapy.

Be willing to work in a physical office space.

Reporting To:Program Officer

Direct Reports:Junior Counsellors

Location:Mumbai

The position is for the initial period of one year and will be extended depending on performance. Salary shall be commensurate with the candidate's skills and experience.

Shortlisted candidates will go through our interview process. The selected candidate would be required to join immediately after confirmation. Please reach out to[Confidential Information]in case you have any questions.