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myGwork - LGBTQ+ Business Community

Senior Consultant - GPP Support

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

This job is with Oracle, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Roles & Responsibilities

Role : Global PAYplus application support-Technical

  • 4+ years working experience on Java Programming language+ Database + OS (Linux/Unix)
  • Software engineering experience and good knowledge of one or more programming languages
  • Knowledge of SDLC and ITIL a plus
  • Experience in Linux
  • Experience in MongoDB
  • Knowledge or Exposure to, Apache Kafka
  • Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing
  • Experience with Application Servers and Web Servers
  • Exposure to cloud related technologies
  • Fluency in English.
  • Excellent customer interaction skills

As an integral part of the support team you will be responsible for the following Production support GPP Instant Payment transaction monitoring System Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements.

  • Execute the accurate processing of different types of alerts in accordance with standard operating procedures.
  • Suggest process improvements to achieve improved efficiency and accuracy.
  • Providing training to the team members and solving the day-to-day Business queries Prepare and deliver reports in line with key deliverables
  • Knowledge/prior exposure to Incident/Problem/Change Management.
  • Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively
  • Provide RCA for Major Incidents as required
  • Ability to prioritize and manage multiple incidents Participate in emergency service and disaster recovery activities
  • Willing to work on shifts and on-calls
  • Demonstrated ability to multi-task, work under pressure and think analytically

Career Level - IC2

Roles & Responsibilities

Role : Global PAYplus application support-Technical

  • 4+ years working experience on Java Programming language+ Database + OS (Linux/Unix)
  • Software engineering experience and good knowledge of one or more programming languages
  • Knowledge of SDLC and ITIL a plus
  • Experience in Linux
  • Experience in MongoDB
  • Knowledge or Exposure to, Apache Kafka
  • Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing
  • Experience with Application Servers and Web Servers
  • Exposure to cloud related technologies
  • Fluency in English.
  • Excellent customer interaction skills

As an integral part of the support team you will be responsible for the following

  • Production support GPP Instant Payment transaction monitoring System
  • Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements.
  • Execute the accurate processing of different types of alerts in accordance with standard operating procedures.
  • Suggest process improvements to achieve improved efficiency and accuracy.
  • Providing training to the team members and solving the day-to-day Business queries
  • Prepare and deliver reports in line with key deliverables
  • Knowledge/prior exposure to Incident/Problem/Change Management.
  • Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively
  • Provide RCA for Major Incidents as required
  • Ability to prioritize and manage multiple incidents
  • Participate in emergency service and disaster recovery activities
  • Willing to work on shifts and on-calls
  • Demonstrated ability to multi-task, work under pressure and think analytically

As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Which includes being a United States Affirmative Action Employer

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 08/10/2024

Job ID: 95482069

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