In the above context, the CSMrole is responsible to supervise the business delivery under Banca team and Tie Upsprimarily grow the business with profits.
They have to understand the product, source the business, conduct developmental activities, recruit, motivate and provide training for the employees.
Key Accountabilities/ Responsibilities
Responsible for Achieving overall Gross Written Premium
Channel Relationship.
- Workshops, Camps.
- Plan and make strategies
Responsible to maintain COR at budgeted levels
Recruitment
Recruitment of agencts; Input Activities: Name gathering activities, career orientation program with TATAAIG like RnR, Club Membership, Quarterly contest, Educational programs etc.
Responsible for Activation
- Retention of business
- Focus on increase the costumer contactibility.
- Provide the renewals details on timely basis
Stakeholder interfaces
Internal Stakeholders
- Operations (BOPsCOPs) - for the issuance.
- Product Towers - for Quotations
- Finance Team - Taxations handling
- Human Resources - to share foresights into the business and build the talent pool accordingly
- Claims Team - Regularly for the claim settlements
- Legal Team - For the legal aspect, Vendor , NDA etc
External Stakeholders:
Experience
- 0-1 year of experience in insurance
- At least 3 to 4 years of experience of leading a company/ business line in Retail Sales.
