Job Description
Forecasts cash requirements for client ATMs and plans replenishment schedules to ensure the ATM estate has optimum levels of cash at all times. Ensures achievement of all customer and internal SLAs and KPI, addressing and / or escalating performance issues as required.
Responsibilities
- Provides Cash Management support for a region, consisting of +/- 250 ATMs and dispensing $5 - $10 million per month.
- Analyzes ATM transaction performance to ensure continuous operation, investigate down terminals and dispatch appropriate service personnel for problem resolution.
- Initiates drawdown requests to transfer residual cash back to funding bank account.
- Requests wire transfer of funds from funding bank accounts to correspondent bank accounts.
- Focuses on resolving all issues and escalating as required.
- Identifies cash-out situations, analyzes data to determine cost justification for emergency runs and dispatches cash handler as required.
- Reviews carrier notification paperwork and investigates carrier overages and underages.
- Investigates low performing ATM terminals and works with Cash Management team members on corrective action to improve transaction performance.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Cash Management.
- Good business English skills (Written and spoken).
About Us
Why should you join Diebold Nixdorf
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
- To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations 
