Senior Business System Analyst

Business & Systems Analyst

At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Reporting to the Sr. Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.

What will you do

Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.

Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization.

Create and/or provide comments into internal and external communications and user documentation.

Review and provide comments on business and technical documentation.

Support business on the roll-out of what has been developed with a focus on end-to-end validation.

What do you need to succeed

Experience with technology and the ability to self-learn software.

Experience working in projects of Insurance Domain

Experience in supporting customer facing operations is an asset.

Knowledge of relevant business, processes, systems, and capabilities.

Skilled in test execution and understanding the outcomes.

Strong analytical and communication skills.

Ability to work and demonstrate cooperation in a matrixed team environment.

Comfortable with data requirements and related data activities

Strong interpersonal / relationship building skills with technical and business personnel.

Good multitasking, prioritization, and time management skills.

Comfortable working in ambiguous environments.

What's in it for you

• environment of continuous learning and improvement.

A friendly, collaborative, and inclusive culture in an interactive team environment.

Being part of our journey in developing the next greatest digital experience.

• together, sharing common values, and encouraging growth & achievement.