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NICE

Senior Business Operations Manager

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.

So, what's the role all about

How will you make an impact

  • Manage and track revenue forecasting, identify and manage risks and solve operational challenges.
  • Working closely with finance, Order Management, PMO and regional teams to provide ongoing support, required data and promoting revenue.
  • Analyze operational & financial data to identify business insights & opportunities for process improvement and meeting KPIs targets (booking, revenue forecast, operational metrics.)
  • Manage and track ACV forecasting. Including all milestones from booking to revenue recognition.
  • Support ad hoc business questions, data analysis and process improvement, including monthly KPIs tracking and QBR preparations.
  • Own & manage analyzing data and providing insights to the business to help improve processes and uncover opportunities.
  • Implement internal processes, methodologies, and tools to improve business performance.
  • Assists in providing a centralized status, reporting, analysis of all projects with analysis of corresponding impacts to budget, delivery timetables, and resources.

Have you got what it takes

  • At least 5 years experience in Project management/ PMO/Business Operations Manager
  • PMP or equivalent certification
  • Degree in Engineering, Business or related field
  • Strong data and analytical skills, with the ability to combine business understanding and technology.
  • Strong partnership with internal stakeholders in order management, sales leadership and executive leadership.
  • Strong managerial skills and experience in matrix management.
  • Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development.
  • Excellent understanding of Business processes / Good technical background and experience.
  • Experience in Enterprise Software Product company is a must.

What's in it for you

Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4349

Reporting into: Manager, Product Management

Role Type: Individual Contributor

About NICE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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Date Posted: 10/06/2024

Job ID: 81370589

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