Senior Business Execution Consultant (Training Lead)

• About This Role
  
  Wells Fargo is seeking a Senior Business Execution Consultant (Training Lead) working on our Payments Transformation Team within Shared Services Offices (SSO).
  
  In This Role, You Will

  • Support the training delivery for the Payment Operations and other impacted teams to prepare the organization for sustainable adoption of changes.
  • Lead the training content development, documentation and activities related to change management.
  • Simplify training materials, inclusive of user guides, job aids, etc. to make them digestible for all knowledge levels, including individuals with no prior experience.
  • Develop training plans that outline the learning objective, modules/topics, facilitate content validation and approvals in partnership with Subject Matter experts .
  • Work with managers to identify impacted teams/employees that require training and maintain a list of stakeholders to engage to ensure impacted employees are trained.
  • Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business.
  • Work independently to make recommendations and implement training tools and methods needed to support the success delivery of training content.
  • Assist in the planning and execution of a variety of training-related activities monitor the success of the training program, including in-session knowledge checks and post-session surveys.

  Required Qualifications:

  • 4+ years of Business Execution, Implementation, or Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  Desired Qualifications:

  • 4+ years Training Content Development / Technical Documentation / Technical Writer experience
  • 4+ years of training experience
  • 4+ year delivering training in a small and large group sessions (in-person & virtually)
  • 2+ years with training tools (e.g., Adobe creative suite including - Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Premier, Adobe Acrobat)
  • Effective verbal communication skills
  • PowerPoint and presentation skills

  Job Expectations:

  • Develop training strategies and plans to conduct knowledge transfer of upcoming release changes as well as onboarding training support for new hires.
  • Develop and deliver training content to small and large groups both in-person and virtually.
  • Evaluate technology changes, processes, procedures, and organizational errors to determine learning objectives and create a training curriculum to accomplish the objectives.
  • Partner with managers/leaders to identify operational training leaders to participate in train-the-trainer events.

Posting End Date:

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Drug and Alcohol Policy

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Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.