About The Team
The Centric Pricing and Inventory Business Unit is a fast-growing, fast-paced team, with many exciting opportunities for the entrepreneurial-spirited individual who wants to be a part of the most innovative AI-based in-season pricing & inventory solutions in the industry. This team requires a real sense of initiative and autonomy to deal with everyday situations. Centric is aggressively penetrating the fashion/apparel, beauty, and home markets with solutions in Market Intelligence & Trends, and Price & Inventory optimization automation. The ability to deal with customers and handle customer situations will be key.
Responsibilities
- Work with Pre-Sales consultant to ensure handover of business process blueprint & solution architecture
- function as the subject matter expert within client onboarding projects with regards to in-season merchandize management
- manage identified gaps and change requests throughout the project and keep business blueprint and implementation documents updated
- work with technical and data science teams to deliver the best fitting solution & configuration for the client
- You will formulate and document recommendations to configure the Centric Pricing & Inventory system with attention to a client's wishes.
- Lead the data validation process with technical colleagues and towards the customer
- Train customers and colleagues in Centric Pricing & Inventory applications
- Help clients ensure a smooth internal change management process
- Handover client to Customer Success Manager after successful Go-Live and hypercare
- Provide feedback to Product Management teams for customer enhancements in detailed predefined format
- Visit customers on-site or remotely through web sessions
- Work with customer to develop and execute A/B test plans, including identifying test and control groups, setting up test parameters, and monitoring test results.
- Ensure all customer specific time & effort is being tracked accurately
What You Bring
- You have a degree in business administration or similar
- You have vast experience in retail merchandizing in the fashion & lifestyle industry
- You are solution-oriented with good communication skill and enjoy working with customers
- You feel comfortable in the analytical SaaS environment, as well as on all hierarchical levels in your communication
- Your English skills are business fluent, another language is a plus
- You are familiar with the common Office applications, as well as Business Intelligence tools
- Even if the customers are primarily served remotely, you are willing to travel from time to time
- You enjoy working in a dynamic, diverse and multi-national team
- You enjoy optimizing processes and systems
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.
