About the job
Senior Business Analyst/Business Analyst
If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the world.
What's in it for you
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.
What's the scope of this role
- Presenting OOB capabilities of Netcracker product to customer, explaining how customer requirements can be met using OOB capabilities, capturing and documenting requirements
- Delivering documents containing end-to-end high-level functional requirements and low-level designs for OSS modules
- Configuring Netcracker product as per customer requirements, which includes creating BPMN flows and configuring business logic
- Conducting review of customer documentation including business requirements and high-level test cases; supporting customer testing in various stages of the project life cycle
- Validating configuration in the product and assisting the development/QA team members in understanding the solution and related build/QA activities
- Assessing and making appropriate and timely technical/people decisions
- Being customer focused, constantly exploring to conceptualize and understand customer needs, and proactively propose solutions
- Mentoring fellow team members
What skills and experience will you need for this role
- Higher degree in IT, Telecommunications or related areas (Preferably a Master's Degree)
- 5+ years of Telecom experience
- 3+ years of recent experience as a Business Analyst working on requirement analysis, design, development/customization and testing of complex technology solutions in Telecom Domain covering OSS
- Solid understanding of BPMN and UML (business process notation)
- Experience in direct customer interactions
- Good written and verbal English language communication skills
- Strong BA background, preferably from an internet/software development company
- Understanding of software development best practices and standards used in project lifecycles
- Experience working at customer locations and/or distributed teams would be an added advantage
- Understanding of telecom service catalog and OSS service provisioning/fulfillment processes; OPF/Order management/Order processing
- Experience in implementation of at least one OSS solution for a Medium/large telecom operator
What other skills and/or experience could be useful for this position
- Experience with TMF Open APIs especially TMF622, TMF641, TMF637
- Understanding of any of Resource Inventory, Activations, Integrations, Discovery & Reconciliation modules
- Experience on any COTS product
- Understanding of REST API's
- Understanding of telecom technologies like access network, mobile network (HLR/HSS; 3G/4G/5G).
- Knowledge of Microservices architecture
Who is Netcracker Technology
We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.
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