Requirement:- Minimum SPM or Diploma (Accounting /Customer Service or other relevant working /education background)
Minimum 2 years relevant experience in a hospitality environment.- Excellent interpersonal & communication skills.
Excellent in both written and verbal (Bahasa Malaysia/English), proficiency in any other additional language is welcomed.
High level of integrity, honest, trustworthy and able to maintain confidentiality.- All duties are performed in a warm and courteous manner.
Responsible for the coordination of the discharge procedures by liaising with the Patient Administration Services Assistant, doctors/consultant and nurses/nurse manager in relation to the insurance/guarantee letters so that the discharge can be done efficiently.- Responsible for generating the final invoice during patients discharge.
Check and ensure room charges, consultant fees and hospital services charges are all keyed-in according to MMA 13th schedule.
- To be available at the registration counter to handle customers needs & doctors inquiries and insurance/corporate billing procedure.
Attending to patients who are not able to make payments upon discharge and to inform the department manager/division head for further action and follow-up.- To liaise with TPA/insurance companies to have the Top-up guarantee letter once the initial stated amount exceeds the current interim invoice.
Any other duties as assigned.
Job Type: Full-time
