Responsibilities
Job Description
- Research and respond to billing inquiries and/or discrepancies as they are received from internal and external stakeholders promptly and professionally.
- Perform billing calculations and complete billing upload procedures, including error correction and stakeholder confirmation, for various revenues streams inclusive of data, trading, clearing and regulatory fees among other areas.
- Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
- Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
- Provide methodology training and guidance for new and junior team members to assist with their professional growth and effectiveness within the group.
- Consistently meet all required deadlines with timely and accurate billings.
- Perform invoice quality reviews and make recommendations to enhance billing procedures, processes and controls.
- Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
Knowledge And Experience
- Associate or Bachelor's degree in Accounting and/or a minimum of four years billing and/or accounting experience.
- Intermediate/Advanced Microsoft Excel skills are required.
- Candidate must possess excellent verbal and written communication skills.
- Candidate must have strong organizational skills with extreme attention to detail.
- Must have the ability to analyze and solve problems, prioritize tasks and work independently. Strong analytical skills are required.
- Candidate must be able to handle confidential and sensitive information in a professional manner.
- Experience dealing with a large customer base is a plus.
- Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
Schedule
This role offers work from home flexibility of 1 day per week.
