Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive.
Your day at NTT DATA
The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. This position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances this position is required to work on all bid types in an assigned geography, e.g., larger country.
What You'll Be Doing
Key Roles and Responsibilities:
- Consults on the application of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
- May be required to engage with stakeholders during the pre-qualification stage and/or gather more information from stakeholders
- Manage all aspects and stages related to bids, including:
- Initiation and planning - accountable for establishing clear and effective plans for each bid and execute in accordance with these plans
- Kick-off - ensure that the bid team is adequately briefed in terms of individual roles and responsibilities, work assignments and expectations
- Solution Definition - define the various components of the solution to be proposed to the (technical, delivery/ transition, business process, support and maintenance, training, costing and pricing, legal...)
- Content Development - develop the written content for the bid. This includes value proposition and solution write-ups, designs, diagrams, project plans, transition plans, costing and pricing, legal response, case studies, data sheets, brochures, and executive summaries
- Response Consolidation - coordinates the process of identifying, documenting, consolidating, and reviewing questions to be submitted to the client during the bid cycle.
- Team Reviews - implement an end to end review of the integrated proposal
- Quality Control - implements the governance process
- Management Review and Authorisation - schedules meeting for management review to obtain authorisation
- Package and Deliver
- Post-submission Administration
- Bid Revisions
- Bid Award
- Win/Loss Review
- Responsible for managing bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
- Accountable for ensuring that NTTs risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
- Responsible for keeping an auditable trail of all bid artefacts and records on recognised company systems
- Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTTs corporate governance
- Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
- Directs performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
- Accountable for facilitating the sourcing of general bid collateral from authorised owners in the business
- Accountable for facilitating the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
- Analyse and deconstructing bid requirements
- Strategise how to win on every bod proposal
- Creates a set of standard templates for less complex bids
- Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
- Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
- Accountable for tracking tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
- Creates tender response document according to the chosen strategy, ensuring key messages are included
- Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTTs standards
Knowledge, Skills and Attributes:
- Business and financial acumen
- Strong understanding NTTs business model and key functions and offerings
- Attention to detail and high quality of work
- Ability to utilise key systems and tools related to bids
- Strong knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
- Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
- Strong knowledge about the industry including competitors and market trends
- Strong analytical and research skills
- Strong verbal and written communication skills
- Negotiations and problem-solving skills
- Strong ability to be persuasive and apply influencing techniques
- Effective reporting and presentation skills
- High level of drive and ability to work under pressure
- Strong understanding of global commerce and business capabilities and policies for global deals
- Strong ability to build and maintain cross-functional relationships with a variety of stakeholders
- Maintains extensive knowledge of product and service offerings, including new offerings
- Strong knowledge of project management principles
- Strong ability to work in an everchanging environment
- Strong ability to manage concurrent projects and tasks while meeting competing deadlines
- Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
- Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)
Academic Qualifications and Certifications:
- Bachelors degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
- Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration
Required Experience:
- Advanced demonstrated experience managing, coordinating and implementing the bid process successfully
- Advanced demonstrated relevant experience in similar role within a related environment
- Advanced demonstrated experience as a consultant or practitioner
- Advanced demonstrated experience of working in a commercial role involving a significant amount of client interaction
- Advanced demonstrated experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client
Workplace type:
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
