As a Senior Software Engineer within the Product-led Tooling team, you will be at the intersection of communication and innovation at Pleo, contributing to a project that facilitates a seamless user experience. You ll take the lead in designing and implementing our new backend system for Communications as a platform, and concurrently, establish an AI tooling framework that will empower other teams to integrate AI into their operational workflows. This role is based in India, and is fully remote
What Youll Do:
- Participate in the architecture design and implementation of a new backend Communications as a platform service, optimising integration with Iterable and ensuring cohesiveness across all communication channels.
- Shepherd the transition of existing email workflows from current systems to the newly implemented platform, ensuring efficiency and continuity.
- Work on the AI tooling aspect, creating an enabling environment for other teams in the domain (business unit) to incorporate AI into their functions, thereby enhancing the automation and intelligence of their systems.
- Consult and collaborate with different teams across Pleo to identify opportunities for AI applications and provide the necessary tools and guidance to embed AI seamlessly into their processes.
- Pioneer the AI tooling infrastructure within our domain.
- Tackle strategic challenges and create elegant solutions for commercial teams, for example, build automated engines to analyse customers and optimise their commercial journey and serving modes.
- Utilise first-principle thinking to challenge conventional approaches and drive innovation.
- Contribute to the execution, delivery, and quality of projects within the team.
Skills and Experience Youll Need:
- Minimum of 5 years of professional software development experience, with substantial expertise in JVM & AI tooling.
- Demonstrated knowledge of Java/Kotlin for the backend part of the role, and Python, commonly used in AI and machine learning environments.
- Familiarity with API integrations, Webhooks, and RESTful APIs.
- Proven track record of working with cross-functional teams and stakeholders.
- Strong ability to manage multiple projects and deliver high-quality work within deadlines.
- Excellent problem-solving abilities with efficient debugging and technical issue-resolution skills.
- Proficiency in English and outstanding communication skills, both written and verbal.
- Skilled in developing AI tools and frameworks that aid in the automation and personalization of tasks across various teams.
- Hands-on experience with machine learning libraries and APIs, such as scikit-learn, TensorFlow, and PyTorch, used to implement custom AI solutions.
- An understanding of best practices in the maintenance and scaling of AI systems, with the aptitude to troubleshoot and optimize workflows continuously
- Experience with crafting and implementing APIs that allow for the flexible consumption and integration of AI services across different domains.
- Able to mentor and guide teams on AI adoption, ensuring they can develop AI-driven initiatives effectively.
- Willingness to work with Node.js and React (previous experience is an asset)
- Familiarity with database systems (e.g. PostgreSQL) and server-side development.
Your colleagues say you
- Work in English with ease (its our company language)
- Are very curious about the story and the people behind the data
- Continuous learner, systematic
- Empathetic of people and stakeholders
- Are a person they would also enjoy having a coffee with (virtual or not)
