Resource management practice at BDO RISE is involved in resource planning and workforce management for Assurance, Tax and Advisory. The team currently handles a capacity of around 1600+ resources.
Job Duties
- 4-7 years of experience in resource management and workforce planning.
- Manage staffs scheduling (Lineup- Scheduling tools), updates involving clients schedules, PTO, and training.
- Need knowledge about scheduling and forecasting methodology along with capacity planning.
- Provide supply and demand reporting to identify resource and skill shortages or surpluses.
- Ability to understand various skills, grasp requirements, and discuss possible solutions with the delivery team.
- Excellent knowledge in MS Excel.
- Prepare and publish periodical reports with regards to employee utilization, team performance, and project progress.
- Analyze and explain the budget, forecast, and actual variances.
- Highlight the anticipated utilization for the upcoming month in comparison to the budget and provide any insights into any gaps in forecasted production.
- Good teamwork and good communication skills. Able to articulate the problem and participate calls for fulfillment.
- Coordinate with US resource managers and engagement to discuss conflicts and demand management.
- Perform schedule changes within the defined SLA.
- Flags potential conflicts (ie client work or PTO) and communicates with the Associate, Specialist, and Engagement teams as needed to find a resolution.
- Maintains open communication channels with all internal stakeholders to ensure a smooth flow of information.
- Participates in special projects and performs other duties as assigned.
Required Weekly (e/o week) Analysis
Identify individuals who are on the bench (or coming to the bench) as we'll as unresolved conflicts.
Current and 45 Day Upcoming Bench Numbers
Review and highlight individual trends with mid-month (and EOM) schedule to actual
Qualifications, Knowledge, Skills and Abilities
Workforce Management + Business Communication + Reporting
