WNS is looking for Senior Associate - Operations to join our dynamic team and embark on a rewarding career journey
- Manage day-to-day operational activities to ensure seamless execution and adherence to established processes.
- Collaborate with cross-functional teams to identify and resolve operational bottlenecks, ensuring timely delivery of services.
- Analyze operational data to identify trends, inefficiencies, and opportunities for process improvement.
- Lead operational projects, ensuring that deliverables meet quality standards and deadlines.
- Train and mentor junior team members in operational processes and best practices to improve overall team performance.
- Develop and maintain documentation for operational procedures, ensuring clarity and consistency across the department.
