- Supporting the life cycle of an employee through routine Workday/Local transactional processing / approval. Experienced in Workday Position and Requisition management.
Responsible for end-to-end completion on Workday and other required systems.
- Position and Requisition Management
- One Time Payment (such as long service award, Sign on Bonus/Retention Bonus)
- Personal Information / Legal Name Change
- Workday bulk Upload (Workday clean up - positions, Orgs, etc)
- Drafting the Reference Letters
- Managing various Data management related processes
- Accountable for Workday Data Accuracy.
- Reporting related to Workday Data Management
- Responsible for end-to-end completion on Workday and other required systems.
- Responsible for Complex analytics Reports & transactions within Workday
- Understand and deliver services against Global Value Stream Metrics and standards.
- Uses Dashboard Reports and available data analytics to ensure personal and team performance meets all agreed service standards and any CI opportunities are identified and followe'd
- up accordingly.
- Uses knowledge management tools effectively to ensure accuracy of information and stays abreast of changes in knowledge management content.
- Serves as subject matter expert on HR transactions, processes and other services to ensure excellent customer service is always delivered , peer and stakeholder knowledge
- Is current and fit for purpose and is able to identify and take corrective action when information appears out of alignment or incorrect.
- Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all time and adhering to
- confidentiality requirements to promote zero breach of compliance policies.
- Take ownership for all relevant Service Operating Procedures to ensure they are fit for purpose and governed according to accepted Global standards.
We would like to speak to you, if you have these experience and Skills.
- Experience in Workday Transaction management (end to end Employee Lifecycle)
- Experience of Workday, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etc
- Experience working in a HR Shared Services, Support Centre or Customer Support environment.
Experience in Letter generation and transition for Global Clients - Excellent and high level of expertise in standard MS Office software (word, excel, PowerPoint).
- High level of integrity and ability to maintain confidentiality of information.
- Excellent English written (language/grammar) and verbal (listening/speaking) communication skills.
- Another European language would be beneficial but not essential
- Ability to work either independently or as part of a team, in a fast paced, rapidly changing environment.
- Excellent data gathering and analytical skills with critical attention to detail.
- Experience in the Microsoft Power Platform - MS PowerApps, Power Automate, and Power BI
- Experience as a business systems analysis and support experience
