Senior Associate, Growth Operations (Sales Support)

About us

WeWork is a global platform for creators, providing hundreds of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work.

WeWork India, is run by the Indian real estate conglomerate, Embassy Group and commenced operations in 2017. Currently, it has over 62,000 members and 55+ locations and eight cities in India - Bengaluru, Chennai, Mumbai, Gurugram, Delhi, Noida, Hyderabad, and Pune. Its portfolio comprises small and medium enterprises, start-ups, large businesses, freelancers, etc. Our mission is empowering tomorrow's world of work.

Flexibility is paramount in today's workforce and the WeWork India team is laser-focused on fuelling growth opportunities and fortifying its position as the leading flexible workspace brand with customisable and innovative solutions for all businesses. In October, WeWork India made its first investment in Bengaluru-based conferencing and collaboration platform, Zoapi. Founded in 2019, Zoapi is a unified conferencing and collaboration solution provider for enterprise companies, coworking spaces, and education centres.

WeWork India's latest brand campaign Great Inspires Great, showcases the breadth of products at WeWork India which makes it the ideal end-to-end workspace solutions provider in a hybrid and flexible world. WeWork's products include digital offerings like On-demand, All Access, Managed Office by WeWork, and its space as a service portfolio consisting of private offices, custom build offices, and conference rooms, among others.

WeWork India is the country's leading flexible workspace provider that offers a personalised experience to different types of professionals with varied needs through its innovative and customised offerings. WeWork India is home to a community of diverse set of people from innovators to visionaries to dreamers and go-getters, making it a space where people meet and inspire each other to achieve greater heights of success. You can learn more about our team and organisation here. Read more about our culture code to understand how we do things.

About the role

WeWork India is seeking a Sr. Associate, Growth Operations to help enable and assist its sales efforts. This role will be part of our Sales Organization - with cross-functional responsibilities and interaction with stakeholders from other functions in the organization as an integral part of the role.

The Growth Operations team is responsible for ensuring that WeWork sustains its exponential growth by focusing on the value propositions, product offerings and member experiences & touchpoints that matter most. The team works closely with our sales and marketing teams, along with a broader set of cross functional partners to test, incubate and scale our ideas.

The candidate will endeavour to provide critical insights, inform our strategy and execute on a diverse range of initiatives including growth insights, strategic planning, sales strategy, sales incentives and goal setting - with the key objective being the improvement of efficiency and driving results.

Roles and Responsibilities:

• Execution of projects and reports related to analysis and measurement of progress towards OKRs and key org goals, including but not limited to the building of dashboards on Salesforce and BI tools
• Create presentations for Leadership Reviews/Team meetings that present the Sales team achievements and strategies
• Maintaining all Sales data and ensuring that all stakeholders are presented with the correct data
• Trouble-shooting & assistance for teams across India - basis their specific data or systems-related requests
• Prepare data & create presentations for business reviews and growth initiatives
• Training the larger Sales & Community teams to drive processes that improve results throughout the organization

Education and Desired Qualifications:

• Minimum 2+ years experience in Sales Operations, Sales Strategy, Business Operations, Management Consulting, Financial Services or similar role
• Minimum of 2-3 years experience in supporting a wide range of projects (preferably cross-functional in nature). Experience in Sales or working with Sales teams in the past would be a plus point
• Entrepreneurial with a growth hacker mindset - with exposure to having worked in start-up environments or teams that are in their early stages of development
• Experienced with customer acquisition, growth strategies and operations
• A Bachelor's Degree preferably in Engineering, Science or Mathematics (3-4 year degree) with quantitative focus.
• Highly Innovative problem solver: possessing strong interpersonal, multi tasking, organizational & project planning skills and demonstrating ability to meet aggressive deadlines
• Team player, demonstrates highest levels of ownership and ultimately focuses on delivering results with high standards
• Ability to exercise sound judgment in ambiguity - willing to patiently support the team with any assistance needed
• Excellent written and verbal communication skills, strong attention to detail and good follow-through
• Ability to exercise discretion and confidentiality with sensitive company information

Equal Opportunity Employer

WeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.

We expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion