- Process items adhering to procedures and cut-off times
- Assist the team in day-to-day operations. Liaise with the sending location in case of any clarification.
- Communicate to the team all process related clarifications received from stakeholders
- Carry put all the EOD functions as per checklists and maintain the relevant records
- Maintain a record of all the relevant changes in procedural aspects, collate data regarding changes to the KOP and communicate the same to the Manager.
- Ensure training of new recruits as per the Training Module and ensure proper backups are created within the department
To be successful in this role, we re seeking the following:
- 8 to 9 years of experience of which minimum 6 years in investment operations
- Ability to manage multiple teams and stakeholders
- Prior experience managing the teams working in night shift
- Strong knowledge about products and services such as Banking operations, Client Support Services, Capital Market Operations
- Leadership skills, strong communications, and presentation/ public speaking skills
- Competence in Risk & Control, detailed knowledge of financial markets and ability identify and mitigating emerging risks
