n- Bachelor's degree
n- Speak, write, and read fluently in English
n- Experience with Microsoft Office products and applications
n- Experience with Excel
n- Minimum of 2 - 3 years experience in Digital/Quality Space
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nThe primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure and perform Quality checks. The associate should have working knowledge of MS office to capture data on daily basis.n
nKey job responsibilitiesn
The day to day job requires the individual to make judgment-based decisions by following a standard operating procedure. This will involve tasks such as:n
1. Perform day to day tasks basis the instructions provided.n
2. Meet business metrics and goals, i.e., SLA, production, and quality targetsn
3. Maintain records of day- to-day work by updating trackers or workflow toolsn
4. Contribute to ideationsn
5. Stakeholder Communicationsn
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n- 1. Ability to perform quality checks on video, audio and subtitle files
n- 2. Ability to deep-dive on the issues and identify root-cause
n- 3. Excellent Communication skills
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