COMPANY PROFILE- Brief- Delhivery is India's leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands.
- Vision- Since its inception in 2011, Delhivery has become India's leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities.
- Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong.
- Roles and Responsibilities
l Ability to identify customer's LTL/PTL requirements and clearly communicate the product offerings to match their needs.
l Service a geographical area/client segment to generate leads & sign new customers. Responsible for negotiation & pricing closure.
l Manage a portfolio of customers and potential customers via personal sales visits, using face to face contact to provide a personal service.
l Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
l Conversion of qualified leads into customers (First Time Buyers) across Major, Small and Medium Business Accounts and develop and penetrate existing accounts (Retention and Development).
l Act as the customer's main point of contact, by liaising closely with the relevant departments within Delhivery to ensure that their queries, problems or issues are dealt with appropriately.
l Monitor the health of accounts, service levels and enhace SOW growth. Prepare and present weekly/monthly reports detailing sales achieved and those predicted against targets.
l To continually develop knowledge of Delivery's products/services and general commercial awareness to provide the best possible solutions to the customers.
- Desired Skills and Experience
l Candidate should have 5+ yrs. experience in Logistics / SCM BD Role
l Candidate should have excellent communication skills, good negotiation & co-ordination, market intelligence, generate business inquiries, expanding sales & ensure the profitability of the company
l New acquisition skills required
l Analytical bent of mind and good data analysis skills
l Willing to travel and are ready to visit as per the company ask
l A positive attitude and a desire to promptly resolve potential customer issues or complaints to support business growth..
l Go getter and responsibility taker who will ensure that we hit monthly targets with given margins
Job Type: Full-time
Pay: 533,- 22 - 800,000.00 per year
Benefits: - Health insurance
Leave encashment
Schedule:
Supplemental pay types:
Experience:
- total work: 4 years (Preferred)
Location:
- Mumbai, Maharashtra (Preferred)
Willingness to travel:
Work Location: In person
