Company Description
Who We Are
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world's largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the world's curiosity!
Job Description
The Senior Analyst will be responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with research clients. The position plays a critical role for the organization as the primary client contact and is accountable for successful project execution and deliverables. The ideal candidate has some experience working within the Research space.
What You Will Do
Utilize Cint's proprietary software to design and implement sample plans for studies, negotiating pricing and joining client-facing team members on calls with prospective and current clients
Develop a full understanding of the Market Research Industry and how Cint can solve challenges using technology
Successfully run a multitude of projects concurrently while ensuring a high level of quality across all studies with little supervision
Compile and extract data from various sources (SRSS, PowerBI, Salesforce, Cint's proprietary software, etc.) to present to internal and external clients. Perform regular audits to ensure that operational workflow is being followed according to policy and procedure and provide feedback
Coordinate with Software Team if platform issues are identified through analysis
Attend meetings and document action items when necessary. Ensure follow-up on all assigned action items
Create and distribute performance reports on a monthly, quarterly, and annual basis
Collaborate with the account team, business development and resource management teams as necessary to achieve team goals
Develop strong working relationships with external client personnel, anticipating client needs and communicating with account team leadership
Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously move forward in the service delivery process
Identify strategies for automating and implementing efficient work management processes
Ensure validity by investigating all data and reports obtained. Research outliers and initiate corrective action to address the issue. Continue follow-up and escalation until resolved
Communicate analysis results and supporting data to management and clients
Qualifications
What We Are Looking For
Bachelor's degree in any field
2+ years work experience with proven ability to manage multiple projects and clients under tight deadlines
Proficient in Excel and advanced formulas & features such as Pivot Tables
Demonstrate a strong sense of flexibility, enabling adept navigation and valuable contributions to a dynamic work environment that may undergo changes or adjustments.
Ability to lead and provide direction when working in teams
Excellent written and verbal communication skills
Strong work ethic with self-motivated mindset and drive to achieve goals
Detail oriented, self-starter who is eager to learn new skills and concepts
An innate sense of accountability
Positive attitude!
Ready to work night shifts and weekends!
Bonus Points If You Have
Business/Economics/Statistics/Marketing/Market Research degree
MBA
Experience in Account Management or managing a designated group of clients
Market Research coursework
Microsoft Excel certification
Ability to successfully multitask and organize complex projects
Strong analytical and mathematical capabilities
Additional Information
Our Values
Collaboration is our superpower
We uncover rich perspectives across the world
Success happens together
We deliver across borders.
Innovation is in our blood
We're pioneers in our industry
Our curiosity is insatiable
We bring the best ideas to life.
We do what we say
We're accountable for our work and actions
Excellence comes as standard
We're open, honest and kind, always.
We are caring
We learn from each other's experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
More About Cint
In June 2021, Cint acquired Berlin-based GapFish the world's largest ISO certified online panel community in the DACH region and in January 2022, completed the acquisition of US-based Lucid a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
Our Values
Collaboration is our superpower
We uncover rich perspectives across the world
Success happens together
We deliver across borders.
Innovation is in our blood
We're pioneers in our industry
Our curiosity is insatiable
We bring the best ideas to life.
We do what we say
We're accountable for our work and actions
Excellence comes as standard
We're open, honest and kind, always.
We are caring
We learn from each other's experiences
Stop and listen; every opinion matters
We embrace diversity, equity and inclusion.
More About Cint
In June 2021, Cint acquired Berlin-based GapFish the world's largest ISO certified online panel community in the DACH region and in January 2022, completed the acquisition of US-based Lucid a programmatic research technology platform that provides access to first-party survey data in over 110 countries.
Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. (www.cint.com)
