* Perform continuous monitoring of multiple security technologies such as Firewall, IDS/IPS, routers and Switches vulnerability scanners
* Parsing through event logs/files to analyze and determine the occurrence of security related issues
* Provide security incident handling support and investigation capabilities
* Remediate and/or escalate identified security issues based on issue severity
* Provide a process driven approach to security investigations, which ensures accuracy and consistency
* Participates in other security operations duties as requested
* Proactively monitor and respond to system alerts and notifications
* Perform periodic maintenance, hardware upgrades and replacement, firmware updates and network devices configuration changes
* Monitoring and trending with Solarwinds, LiveAction and other tools to determine both network performance and availability
* Resolution of incidents and managing service requests within SLA, reported by the users
* Maintain technical documentation that supports all areas of the web tier environment
* Assist with the generation of monthly, quarterly and yearly performance metrics
Qualifications: * BE in Computer science or equivalent, relevant work experience 7-8 years
* Sound technical knowledge of networking, security controls (Firewalls- Checkpoint Smart Console, PaloAlto, ASA, Azure, Prisma,IPS, antivirus, FireEye, SolarWinds etc) and information security concepts
* Good knowledge of trouble isolation, log analysis, event correlation, and data analysis * Strong understanding of TCP/IP and networking/system vulnerabilities * Experience with Microsoft Office for Data Analysis * Experience with case management or incident management products and procedures * Hands on experience utilizing information security tools and capabilities including forensic analysis tools, and security assessment tools a plus
* Stay current with IT industry certifications and best practices
* Identify and troubleshoot complex systems issues and prioritize tasks
* Ability to learn quickly and adapt to a fast paced growing and evolving service delivery system
* Must have excellent communication skills, both written and verbal
* Willing to work in 24x7 shifts whenever required
