Title: Senior Analyst, Bid Support and Knowledge Management
Reporting to: Assistant Manager, Bid Support
Key stakeholders: Proposal Managers/Directors, Proposal Coordinators, Sales Enablement and Operations, Subject-Matter-Experts
Duties & Responsibilities
What this job involves
- Work collaboratively with Proposal Managers and other Bid Support members to provide support for varied presales solution aspects, primarily bid response and content management.
Bid Support:
- Support proposal writers with drafting Q&A-type responses, from existing baseline and data repositories. Would need to understand JLL business aspects to understand the relevance of various qualitative and quantitative information sets
- Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs
- Undertake research on customer & opportunity and gather competitive information to feed into bid-evaluation process and responses thus demonstrating our added value.
- Contribute to the development of bid presentations, in coordination with sales leads and Proposal Managers. The goal is to produce outputs that are 80% compliant for final review and edits by PDS Stakeholder.
Knowledge Management Specialist
- Partner with Proposal leads and analysts in support of the RFP close-out process, which includes sourcing information from the proposal submissions, and updating the baseline library. Such information could include Q&A-type responses sorted by topic, case studies, client references, key executives, bios and corporate information, amongst others.
- Ensure all final proposal documents are uploaded into the correct location at JLL SharePoint or shared drives or other digital platforms (to be agreed with UK PDS Operations Manager)
- Maintain / update / retire such documents as per prescribed processes.
- Develop new repositories as required to meet evolving expectations of business and sales teams.
- Work with content owners to ensure items are updated on a periodic basis and ensure proper document tagging & naming conventions are adhered.
- Develop trackers for feedback, collated content, project trackers, monthly calendars to support the functioning of the bid-response team.
Key Skills
- Experience in Content writing, content/knowledge management from a multi-national company
- Excellent written, verbal and interpersonal communications skills
- High attention to detail with consistent high-quality deliverables
- Strong organisational and collaboration skills
- Proficient with MS Office (Word, PowerPoint and Excel) and SharePoint creating lists/libraries/sites
Employee specification
- Post-Graduate, with excellent academic credentials
- 4-6 years of relevant experience from a multi-national professional services firm
