Senior Analyst

We're Hiring! Senior Analyst - Workforce Operations

We are looking for a skilled Senior Analyst - Workforce Operations to join a dynamic team in Bangalore (Bagmane Solarium). In this role, you will take the lead on driving workforce ops. initiatives, ensuring strategic goals are met, and continuously improving operations to deliver outstanding results.

Role Overview:

Take end-to-end ownership of workforce ops. initiatives

Manage demand & capacity planning for IT resources

Optimize reporting capabilities (Excel, Tableau, PowerBI, RPA)

Automate manual reports and processes

Collaborate with global teams for process improvements

Ensure timely requisition management and approvals

Conduct training sessions and drive operational improvements

Key Responsibilities:

Lead workforce ops. continuous improvement projects

Manage operational KPIs and monthly reviews

Work closely with senior leadership and key stakeholders

Ensure smooth execution of workforce ops. requests

Conduct regular training on workforce management processes

Ensure optimal communication and reporting across teams

Ideal Candidate:

5-9 years of experience in IT operations and resource management

Expertise in MS Excel, PowerBI, Tableau, VB Macros, and RPA tools

Strong analytical, communication, and coordination skills

Experience with resource management tools (Planisware or similar) is a plus

Proven ability to work in a highly matrixed, global environment

Ability to drive change, challenge the status quo, and manage complex issues

Job Details:

Location: Bangalore (Bagmane Solarium)

Work Mode: Hybrid (3 days in office)

Notice Period: Early joiners (0-20 days preferred)

If you're passionate about operations, continuous improvement, and IT workforce management, we want to hear from you!

Apply Now: Send your updated resume on [Confidential Information]