Position Summary...
Provides recommendations on training curriculum development by analyzing and evaluating training requests. Identifies skill or performance gaps. Develops training metrics which align with operational key performance indicators. Develops training content based on instructional methods and objectives. Provides feedback and support to ensure timelines, metrics, and work quality objectives are achieved. Collaborates with the key business partners to develop training content. Works with key stakeholders to ensure the accuracy and approval of training programs. Supports the implementation of training development standards and governance by adhering to governance processes for content development and maintenance. Communicates standardized training processes to key business partners to ensure operational continuity. Identifies opportunities to replicate best practices and processes. Makes recommendations for training implementation and delivery approaches. Provides process definition and management for the organization. Ensures leadership and implementation teams have necessary training materials. Manages internal control assessment and remediation approaches. Prepares training development road maps and resource plans by analyzing the business impacts and requirements of implemented training practices. Supports the testing of different training approaches and evaluates results. Supports technology implementation projects. Collaborates with key business partners to create training technology rollout plans. Executes feedback process with Operations team members to evaluate program effectiveness. Determines necessary content changes and develops action plans to implement changes. Consolidates feedback for leadership. Provides input to business partners on training content deliverables. Ensures enhanced learner experiences by remaining current on course materials, learning technologies, tools, and practices. Ensures learning environments are conducive to learning. Engages subject-matter experts to develop practical application scenarios. Rehearses course content prior to delivery. Develops and administers assessments to gather data on the efficacy of training content and facilitation methods. Collaborates with the assessments team to research, compile, and analyze results. Reviews and creates action plans based on customer insights and industry knowledge. Develops and executes contingency plans. Implements and monitors program improvements to course content to ensure learning objectives are met. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of businesssolutions by building relationships and partnerships with key stakehold ers; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation ofbusiness plans; using the Open Door Policy; and demonstrating and assis ting others with how to apply these in executing business processes and practices.
What you'll do...
About Team:
The Design Services team is part of the Global Talent & Learning org and creates impactful learning interventions and training content for the enterprise. Our learning specialists and media experts work in an agile environment to fulfill business needs through instructor-led training, eLearning, assessments, decks, video, animation, branding, and so much more! With the latest tools and technologies at disposal, our designers create a lasting impression with the target audience.
The ideal candidate is responsible for designing innovative, and adaptive learning solutions which drive measurable performance improvement. Though supported by a Learning Architect, our ideal candidate is a strong owner, able to work with significant autonomy, owning the full-cycle learning process. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
What you'll do:
- Develop storyboards and scripts through a combination of research and interaction with SMEs along with collaboration with other designers and ensure that the content is accurate and conforms to the style guides and standards.
- Independently design and curate commercial grade learning content in support of strategic learning initiatives by applying up-to-date Instructional Design expertise.
- Recommend and develop quality learning content in a variety of modalities (Traditional ILT, eLearning, Video, AR, Micro Learning, VR, etc.) depending on the needs of our learners and our business.
- Adapt style and tone of content development to fit a variety of roles across the enterprise, including development of targeted learning assessments to measure key outcomes in our learning programs.
- Continued research and application of trends and advancements in the learning and development space to Walmart's content development, i.e. Bloom's taxonomy, blended learning, etc.
- Build relationships/partnerships with subject matter experts (SMEs) and Learning Architects and lead conversations around developing and implementing training deliverables.
- Embrace an agile mindset/way of working, while adapting to competing demands and shifting priorities of the business.
- Partner with Learning Architects to produce timely, relevant content that instills key behaviors in learners and produces measurable results.
- Proactively move to where the work is, supporting Learning Architects by owning deliverables and managing development of complex learning objects.
- Demonstrate emotional intelligence, creativity, and strength in the face of change, obstacles, and adversity.
- Exchange ongoing constructive feedback about content development and creative design with peers, supervisors, and other collaborators across the broader Design Services team.
- What you'll bring:
- Bachelor's or master's degree in Human Resources, Communications, Education, Psychology/Organizational Psychology, Literature or related field.
- 3-8 years relevant industry experience.
- Experience training in an operational or production-based environment or related area.
- Excellent verbal and written communication skills for internal and external communication via email, online meetings, and face-to-face interactions.
- Acute attention to detail in a deadline-driven environment.
- Demonstrated proficiency in ADDIE/SAM design processes, MS Office, Rapid Authoring Tools.
- Experience in working with CMS and LMS platforms, AEM preferred.
- Experience working with multiple team members and stakeholders.
- Must be able and willing to think and act strategically and tactically.
- Be knowledgeable of ADA and inclusivity standards.
Please note: You will be required to submit a portfolio with samples of documentation, visual pieces (storyboard or PowerPoint), and samples of e-learning development as part of the hiring process.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications:Bachelor's degree in business, human resources, statistics, communications, psychology, or related area and 1 year's experience in facilitation, program management, change management, operations, or related area. 2 years experience in training, facilitation, program management, change management, operations, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...
Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2025645
