Role: Senior Advisor, IT Infrastructure
Location: Bangalore, India
Desirable requirements:
- Deep knowledge and hand on experience on Storage technologies like Unity, Powermax/Vmax, Isilon, App sync, Brocade and Cisco Switches.
- ITIL certification/knowledge
- Regular activities: Healthy check, Storage allocation, storage decommission, Snapshot (Creation, extension, deletion) , Lun expansion. VM cluster knowledge,
- Lun sharing. Code upgrades. Manage Hardware replacement with vendor coordination. Trouble shooting. Change management, incident management and request management.
- Vmware, OS (Unix, windows)
- Engineer performs SAN/NAS Administration storage solutions, Predominately Deep Knowledge on Vmax3, Unity , powermax, Isilon, Appsync.
- Responsible for performing a wide variety of daily storage management tasks, migrations as well as maintaining frequent communications with the customer to ensure the requirements of each task are fully understood so expected timelines are met.
- Capable of working with minimal supervision. Considered advanced in the implementation and use of Client EMC storage solutions.
- Knowledgeable of industry best practices in the implementation of complex storage environments. Demonstrates strong interpersonal skills with both internal and external customers.
- Knowledge on Client-EMC products & technologies like VMAX3, Powermax,Unity,ISILON etc. Implementation skills on SAN, NAS, CISCO/Brocade SAN Fabrics implementation, ISL, Port Channeling/trucking and zoning Knowledge and working experience of implementing and designing of Data Migration. Knowledge and working experience on EMC Software like SAN copy, Open replicator, Open Migrator, SRDF, Time Finder, Replication Manager, PowerPath/ME.
- knowledge on operating systems like UNIX and Windows and awareness on Virtualization and VMware. An implementation skill on Client-EMC is a must.
- Specialist Certification in any of Client-EMC products, ITIL is an added advantage. Integrating different applications like Oracle, Sql, Sybase, SAP etc into storage is an added plus.
- Experience on virtualizing storage array environment & data mobility using VPLEX is added plus. Customer focused.
- Strong communication skills and exposure to international customers and ability to demonstrate Sense of urgency regarding customer reported issues. Strong problem solving experience required. Cross-Functional skill.
- Organizational skills. Knowledge of the technical aspects of hardware/software subject matter.
- Understanding of ITIL principles and processes. ITIL certification preferred. Knowledge on VMAX / PMAX/ Block / Unity /Administration/ file. In Depth Knowledge on FAST VP /Thin Provisioning Administration.
- In Depth Knowledge on Replication Technology SRDF /S , SRDF /A , Time Finder Clone /Snap , Recovery Point,RM. Knowledge on Migration Technology PPME /Open Replicator /Open Migrator .
- Knowledge on Fabric ( Cisco Primary ( ISL , Port Channel ) / Brocade ) Knowledge on tools ( Power Path ,Symcli , ECC , Storage Scope , RPA , RP, Fabric Manager ) cisco, brocade
