Senior Admissions Counselor

Job description

Company Description

Welcome to Success Mantra Smart Coaching, the leading test prep institute for entrance exam training in India. Established in 2010, Success Mantra offers a comprehensive range of National and State-Level Entrance Test Programs, including Coaching of LAW, Hotel Management, BBA and BMS, Management, and Teaching. With multiple centers in Delhi, we train thousands of students every year, focusing on aptitude tests and communication skills to aid in their final selection. Our success rate and results speak for themselves, and we are dedicated to helping each student achieve their goals.

Role Description

This is a full-time on-site role as a Admission Counselor at Success Mantra Smart Coaching in New Delhi. The Admission Counselor will be responsible for overseeing the sales operations of the branch, driving business growth, managing a sales team, developing sales strategies, and ensuring excellent customer service. This job position will be reporting directly to the Reporting Manager.

Qualifications & Skills

• Proven experience in sales and leadership roles
• Excellent communication, negotiable and interpersonal skills
• Strong business acumen and analytical skills
• Ability to build and maintain relationships with clients
• Knowledge of the education industry and entrance exam preparation
• Goal-oriented and self-motivated
• Bachelor's degree in a relevant field
• Proficiency in Microsoft Office and CRM software
• Experience in the coaching or education industry is a plus
• Cold calling Is required.
• Ability to Convert calling into Walk Ins
• Candidate who do have experience in counselling is required particularly from education background.
• Min experience required that is 6 months to 2 years.

Duties & Responsibilities

• To present the institute offerings to students, their parents effectively
• Convert Face to Face Enquiries into Admissions & Telephonic enquiries into walk-ins
• Responsible for enhancing the enrollment of the students from mapped data in Offline & Online Classroom and Test Series program
• Encourage team spirit and emotional binding for the company amongst all the students and their parent.
• Responsible for academic operational activities across center
• Establish relationships with schools and educational institutions
• Effectively manage materials and resources of the center
• Maintaining enrollment database, generating center analysis report
• Doing regular and timely follow ups of all admitted students of the center
• Handling assigned administrative responsibilities.
• Provide pre sales counseling and advise the students and their parents, effectively, regarding admission services in relation to courses available with us.
• Providing in-depth information to prospective students, this includes counseling through phone call, email, chat, online video meet, face to face meet and social media.
• Responsible for adherence of the inside sales process, tools and data management.
• Responsible for the overall targets and profitability. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiation in order to generate Sales Revenue.
• Maintain effective communication till the time, student is on boarded.
• Doing regular and timely follow ups of all mapped numbers.
• Maintaining day to day work report and enrollment database.
• Any Other suitable work as assigned by the Success Mantra Management.

Industry

• Professional Training and Coaching

• Professional Training and Coaching

Full-time

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