The Senior Accounts Receivable Specialist will manage key aspects of the accounts receivable process, ensuring accurate and timely generation of invoices, credit memos, and billing statements.
Senior Accounts Receivable Specialist will be responsible for the accuracy and integrity of ZN financial statements concerning the area of Accounts Receivable.
Additionally, this role is vital to the implementation of ZeroNorth s new billing solutions, automation of invoicing processes, streamlining of credit collection efforts, and is in charge of revenue recognition and reconciliation activities.
Who are we looking for
We are seeking an experienced Accounts Receivable Specialist with a minimum of 7 -10 years in a similar role. The ideal candidate will be highly disciplined and independent, adept at time management, and capable of thriving in a fast-paced business environment.
The ideal candidate must be passionate about enhancing and standardising accounting processes and procedures, with a strong focus on efficiency.
Strong attention to detail, a process-oriented mindset, proactivity and strong accounting knowledge are essential for this role.
The ability to work independently and fluency in both written and spoken English are also required. Preference will be given to candidates with Chartered Accountancy Intermediate qualifications or equivalent, and substantial relevant experience.
As our new Senior Accounts Receivable Specialist, you will also take on several key responsibilities, including:
End-to-End Accounts Receivable Management: Ensure the accurate and timely generation of invoices, credit memos, and billing statements across multiple revenue generating entities.
Collaboration: Work closely with the Revenue Operations, Customer Success and FP&A teams to ensure precise invoicing and resolve any discrepancies promptly.
Reconciliation: Regularly reconcile accounts receivable transactions/deferred revenue items and maintain accurate payment records. Reconciliation between ERP and the CRM (contract management system) on a monthly basis.
Issue Resolution: Investigate and address billing issues, disputes, or discrepancies, and escalate complex matters as needed.
Customer Communication: Respond efficiently to customer inquiries received through the regularised channels.
Reporting: Prepare and present regular reports on accounts receivable status, including ageing analysis for management review.
Month-End Closing Support: Responsible for all month-end closing activities, including journal entries, financial reporting, revenue recognition, balance sheet accounts reconciliation and cross systems reconciliations.
Collection Management: Proactively follow up on the outstanding payments and manage collection correspondence to ensure timely resolution of unpaid invoices.
Debt Management: Calculate and record bad debt provisions and write-offs in line with the internal policies.
Automation Project Involvement: Play a key role in the 2024 Quote to Cash (Q2C) automation project alongside the Revenue Operations team and implementation partners - tasks to include project coordination, UAT testing, stakeholder management and process documentation.
Q2C Project essential for ZN and aims for harmonisation and automation of the entire invoicing and revenue recognition process across all our billing entities (US, SG, India, Denmark, Norway).
This includes building a connection between the Quoting system, Accounting ERP - NetSuite and ZN CRM - SalesForce. The future Billing system is going to be linked to our data platform and able to calculate monthly rates based on certain rules (contract related) to ease the process and issue bills automatically. Auto dunning process is in scope as we'll.
Internal Controls: Adhere to and propose improvements for the internal control framework to ensure accurate record-keeping.
Knowledge Sharing: Share knowledge and best practices with other team members. Propose and implement enhancements to the current processes and procedures.
Create and keep maintaining SOPs for all AR processes.
Mergers and Acquisitions Integration: Assist in integrating future Mergers and Acquisitions of entities into the Accounts Receivable processes and systems.
Audit Facilitation: Provide necessary records and documentation to auditors as required.
Ad Hoc Support: Support the Finance & Legal team with ad hoc projects, improvements initiatives etc
