Job Title: Accounts cum Customer Service Executive
Industry: Fragment
Location: TTC Industrial Area MIDC, Juinagar, Navi Mumbai, Maharashtra 400705
Company Overview
We are a prominent company in the fragment industry, dedicated to providing high-quality products and exceptional customer service. Located in the TTC Industrial Area, MIDC, Juinagar, Navi Mumbai, we are looking for a motivated Accounts cum Customer Service Executive to join our team.
Job Overview
The Accounts cum Customer Service Executive will be responsible for managing financial transactions and providing top-notch customer service. The ideal candidate will have a strong background in accounting and excellent interpersonal skills to handle customer inquiries and maintain client relationships.
Key Responsibilities
- Accounts:
- Manage daily financial transactions and bookkeeping.
- Prepare invoices, receipts, and other financial documents.
- Maintain accurate financial records and reports.
- Assist in budgeting and financial planning.
- Ensure compliance with financial regulations and standards.
- Customer Service:
- Handle customer inquiries via phone, email, and in-person.
- Resolve customer issues and complaints promptly and effectively.
- Process orders and manage customer accounts.
- Maintain positive relationships with clients and ensure customer satisfaction.
- Coordinate with other departments to address customer needs and requirements.
Requirements
- Proven experience in accounting and customer service roles.
- Proficiency in accounting software and MS Office (Excel, Word).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time efficiently.
- High school diploma or equivalent; a degree in Accounting, Finance, or related field is preferred.
What We Offer
- Competitive salary up to 30,000 per month.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Exposure to the fragrance industry and related processes.
Skills: ms office,order processing,client relationship management,accounting,budgeting,interpersonal skills,communication skills,invoicing,bookkeeping,time management,customer inquiries,compliance,tally erp,dispute resolution,problem-solving,excel,word,financial transactions,financial planning,customer service,financial reporting
