Company Description
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
We are seeking a dedicated and professional Security Officer to join our team in Mumbai, India. As a Security Officer, you will play a crucial role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with excellent observation skills and the ability to remain calm under pressure.
- Patrol and monitor assigned areas to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates
- Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary
- Monitor and control access to the facility, including checking identification and issuing visitor badges
- Conduct security screenings of personnel, vehicles, and materials entering the premises
- Operate and monitor surveillance equipment, including CCTV systems
- Investigate and document security breaches, incidents, and suspicious activities
- Perform regular safety and security checks to identify potential hazards or vulnerabilities
- Assist in the development and implementation of security policies and procedures
- Provide excellent customer service while maintaining a professional and assertive demeanor
- Collaborate with other departments to ensure a safe and secure environment for all stakeholders
- Prepare and maintain accurate logs, reports, and records of security-related activities
- Participate in ongoing security training and stay updated on relevant security protocols and technologies
Qualifications
- Minimum 3-5 years of experience as Security Associate in Hotel Operations.
- Certification in CPR and First Aid
- Strong knowledge of security protocols, procedures, and best practices
- Excellent observation skills and attention to detail
- Proficiency in computer applications, including Microsoft Windows and security management systems
- Outstanding interpersonal and communication skills, with the ability to interact professionally with diverse groups of people
- Demonstrated ability to remain calm, make sound decisions, and take appropriate action in emergency situations
- Physical fitness and ability to stand for extended periods and perform security-related duties
- Strong problem-solving skills and the ability to think critically in high-pressure situations
- Excellent written communication skills for preparing clear and concise reports
- Flexibility to work various shifts, including nights, weekends, and holidays
- Ability to work independently and as part of a collaborative team
- High level of integrity, reliability, and discretion
- Proficiency in English; knowledge of local languages is a plus
