Scrum Master

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited) . We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities.

Knowledge & Skills (Key):

• Proven project management and Scrum Master expertise.
• Strong working experience using Agile and DevOps
• Good knowledge of support tools used (Service Now, JIRA, Confluence, Azure DevOps) is desirable.
• Experience of working with global application development, infrastructure and support teams
• Experience in system integration, platform upgrades and migration activities
• Strong conceptual and analytical skills, demonstrating outside-the-box problem solving skills, results oriented
• Excellent Customer & stakeholder management skills.

KNOWLEDGE AND SKILLS (DESIRABLE):

• Experience with Asset management/Operations/IT support teams would be desirable.
• Knowledge of reporting tools such as PowerBI, Tableau would be an added advantage
• Experience with enterprise program and project management tools would be an added advantage.
• Knowledge of cloud architecture, DevOps

Experience:

• 2+ years of experience as a Scrum master including elements of Delivery, project management and managing scrum teams
• Good understanding of SDLC best practices, cloud infrastructure and DevOps practices.
• Good exposure to IT Infrastructure/Environment Set up and hands on experience in End to End Implementation for digital platforms is preferred.
• Experience working in fast paced agile environments and cross functional teams

Educational Qualification:

• Preferably should have Technical/Science Graduation degree with specialization in Computer Science, Statistics, Mathematics, Data Science, Engineering or related discipline
• Project management using Agile methodology
• Intelligent automation certification would be an add on.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.