- Analyses the approved requirements from stakeholders (across IT and business functions)
- Breaks down approved requirements into user stories
- Liaises with stakeholders and product owners in detailing out the requirements.
- Prioritises the backlog of stories with the Product Owners
- Plan and Coordinate sprints, retrospective meetings and daily stand-ups
- Creates project plans, scope documents, schedules and forecast for BAU projects
- Ability to understand and report KPIs to program and business leaders
- Provides timely communication on the impact of changes and decisions. Identifies project risks and issues
- Hosts and moderates all the Agile events of the team
- Improves the practices and tools for Agile and project execution
- Provides project progress reports to project team, stakeholders, and management
- Organises the support function within the team (diagnostic and bug-fixing).
REQUIRED PROFILE:
Personal Skills:
- Excellent communication skills (in English, both orally and in the writing, including moderating meetings)
Excellent knowledge of Agile techniques (SCRUM, Kanban)
- At ease with distant & international communications through several technologies (video-conferences, ticketing tools, documents and forums, phone, chat, e-mail)
Initial Education Background:
- Bachelors degree or diploma
Language skills and level expected:
- English (written and Spoken) required
Type and duration of previous experience
- 5+ year experience as SCRUM Master (Important)
- 4+ year Experience as Project Manager (Nice to Have)
- Experience as IT Infrastructure Support (A Plus)
- Ability to adapt and thrive in a changing environment
- Ability to collaborate and lead a team
Technical knowledge:
- Agile on MS Azure DevOps
- Agile Methodologies
- Agile module and Incident management on ServiceNow
- ITIL certification
