Job Summary
The Office Secretary will perform intermediate level clerical and administrative tasks to manage the office in a smooth and professional manner.
Supervisory Responsibilities
- May train and oversee the work of lower-level clerks and temporary help.
Duties/Responsibilities
- Performs a broad variety of intermediate level clerical and administrative tasks as directed and required for the support of the office or individual.
- Prepares office documents and memoranda, which may include higher-level technical, statistical, and narrative reports; distributes copies of documents as directed.
- Prepares formal business communication, recurring reports, and similar correspondence; acquires signatures as necessary.
- Schedules and coordinates meetings and conferences for assigned staff; takes notes, minutes, or other documentation as directed.
- Maintains the calendar for the assigned department or individual.
- Maintains and organizes files and records.
- Greets and welcomes visitors; answers and directs phone calls.
- May collect fees and payments; provides receipts and other records for monetary transactions.
- May be required to resolve complaints or answer inquiries.
- Collaborates with other departments to complete some office functions.
- Performs other related duties as assigned.
Required Skills/Abilities
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with the proven ability to meet deadlines.
- Superior understanding of office methods, procedures, and equipment.
- Ability to learn, interpret, and apply policies and procedures.
- Ability to type at least 60 WPM.
- Proficient with Microsoft Office Suite or related software.
Education And Experience
- High school diploma or equivalent required; Associate's degree preferred.
- At least one year of experience in general secretarial and/or clerical work required.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
