EXP: Relevant SAP SD/CS- 4-6 yrs +( CS-2 Yrs)
- Provide production support for implemented SAP Solution
- Perform code changes in SAP SD/CS Functional and provide issue resolutions for customer reported problems
- SAP SD/CS Functional Consultant for the Prodcution maintanance Support Project
- Supporting the Application configurations and setups
- Should be resolving the Production issues as per the SLA.
- Provide Technical Specifications for solutions that require development and work with the Functional team and track developments to closure
- Perform testing for solutions delivered by the ABAP or other teams
- Provide break-fix resolution, analyze technical impact, and perform code and data fixes
- Follow approved processes and executes tasks (support and development)
- Understanding of functionality and expected solution and resolutions
- Interface with software package vendor and other module consultants for issue resolution regarding standard functionality, technical solution
- Must possess a broad knowledge of all SAP applications, particularly touchpoints and integrations between different SAP modules and interfaces
- Perform root cause analysis, solution identification and implementation and be responsible for solution quality and SLA Adherence for issues handled