SAP Sales EDI Expert - DevOps Sales Support (Pune/Bangalore, India)

About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence

.
SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platform

s.To know more, please visit: www.skf.com/

in
SKF India has been recognized as a Top Employer 2024 by the Top Employers Institute, acknowledging excellence in People Practic

es.To know more, Please visit: https://www.skf.com/in/news-and-events/news/2024/2024-01-18-skf-india-recognized-as-top-employer-2024-by-top-employers-instit

ute
SKF Purpose State

mentTogether, we re-imagine rotation for a better tomor

row.By creating intelligent and clean solutions for people and the pl

anet
JOB DESCRI

PTIONJob Title: SAP Sales EDI Expert - DevOps Sales Su

pportReports To: Digital Lead

SalesRole Type: Individual Contrib

utionLocation: Pune/Bang

alore
MAIN PURPOSE OF THE POS

ITION:
We are currently seeking SAP Sales EDI Expert - DevOps Sales Support to join ou

r team.
As a Sales Support member, you'll join an international team dedicated to the SAP SD module. This team serves as internal support for all SAP units worldwide where SAP has been impl

emented.At SKF, we leverage Electronic Data Interchange (EDI) extensively to streamline communication with a significant portion of our customer base. As we expand SAP implementation across more countries, our reliance on EDI is set to increase further. The majority of our engagements with key automotive and OEM clients are facilitated through EDI channels. This entails the electronic transmission of crucial documents such as orders, invoices, and Advance Shipping Notices (ASNs) between SKF and our valued customers. Our EDI framework is intricately woven into our Scheduling Agreements process, ensuring seamless integration and efficient ope

rations.As part of our support team, you'll help take SKF's services to the next level by providing premium support to internal users. As a DevOps Sales Support member, your main focus will be on managing day-to-day operations and ensuring the quality of support services. This includes assisting users, maintaining applications, and handling daily support for our SAP Sales module. You'll also have opportunities to work on development and customization projects within SAP SD, offering room for growth and l

earning.
Key respons

ibilities Providing advanced SAP end user support to the user community i.e. answer process related questions and support in managing issues and incoming incidents (On a daily basis; receive, act on and dispatch IT Service Tickets/Incidents, primary working in the Service

Now tool) Being the SKF IT Support Expert for EDI area (as well as scheduling ag

reements) Resolving reported issues and escalate to appropriate forum when

necessary Being an active participant in various projects, developments and roll-out a

ctivities Take an active part in our development and deployment

s of EDI. Knowing and aligning with internal and external stakeholders and cover the end-to-end

solution Performing improvement work, developing and documenting Best Practice, Service Catalogu

e and FAQ To facilitate and continuously improve the relationship between the key users/end users and the sup

port team To manage and work closely with our EDI service provider(s) like Liaison

& BES Provide SAP expertise and conduct fit/gap analyses to enable implementation of the template

solution
Qualifications and E

xperience: Overall, 7 plus years

experience 5+ years of experience

in SAP SD. 5+ years of experien

ce in EDI. 5+ years of experience in IDoc, EDIFACT, VDA

, ANSI X12 BS in Systems Analysis, Business Administration, or e

quivalent. Possesses the ability to analyze and comprehend business processes, coupled with critical thinki

ng skills. Proven track record of working in complex environments, effectively managing uncertainty and c

hallenges. Demonstrates a strong focus on objectives and a commitment to delivering within specified time and budget co

nstraints. Active participation in various Sales, EDI, and Scheduling agreement

s projects Personal qualities include responsiveness, analytical thinking, structured approach, and a constructiv

e mindset. Demonstrates confidence in stakeholder m

anagement. Fluent in English is a pre

requisite. Good knowledge of SKF's business and existing IT environment is considere

d a merit. The position reports into SKF GDS with primary allocation to the SE

P program.

Education: Any univer

sity Degree
Interested candidates can share their resume to sharath.kum