SAP S/4 Production Support and IT Support

Role: SAP S/4 production support and IT Support

Work Mode: Remote

Time Zone: 1 pm to 10 pm IST

Experience: 7+ Years

Notice Period: Immediate to 15 days

Key Responsibilities:

Support their S/4 SAP needs as well as other general IT

Hands-on: p/w resets, configs, desk-side support for computers

This is S/4 production support, there aren't any specific modules

Responsible for monitoring the production servers, scheduled jobs, incident management, and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams.