Shift timing: 4:00 PM to 1:00 AM IST
Desired Skills/Tools: SAP Signavio, SAP Joule, SAP BI, Data Mining, AI/ML, Product Analysis
Key Responsibilities:
- Partner with business stake holders, solutions architects, and IT leads to establish product roadmap for future features and functions of AI/ML in our Business process insights and data process insights.
- Gather, analyze, and support IT Application strategies for multiple functional business areas.
- Collaborates the evaluation, recommendation, business readiness and implementation of best practice software technology solutions like SAP Signavio, SAP Joule, App development and improving user experience.
- Conversations with cross functional teams in coming up with use cases and create a backlog of JIRA stories for various improvements in business process insights and Data insights by leveraging AI/ML and other newer SAP tools like SAP Joule/SAP Signavio.
- Working sessions and run JAD sessions with key business and technical team members for the purpose of defining business requirements and creates artifacts focused on epics, user journeys, current and to be processes.
- Break down the requirements into stories, prioritize and input in a product management tool.
- Collaborate with delivery manager on sprint planning, delivery scheduling, assist in developing test cases, participate in testing and drive user acceptance testing (UAT) and operationalization of delivered solutions.
- Hands-on configuration of various workflows, and reports & analytics in newer SAP tools.
- Focus on understanding various business process in multiple areas, identify process improvement areas, deep dive into process insights and develop use cases where newer applications such as SAP Signavio can be used and improve the process.
- Conduct user research activities such as interviews, surveys, and analytics analysis to gather Business process insights for various process domains.
- Responsible for finalizing process insights for defined use cases and implement tools such as SAP Signavio, SAP joule, and other Apps and develop the visual elements of the user interface and enhance the user experience. Ensure Process insights & Apps are trained to end users and user adoption is high.
- Responsible for taking analytics to the next level and implement new age tools like SAP Joule, SAP Signavio, and developing Apps and implementing AI/ML in the apps to provide real time, predictive analysis,
- Work with the UI/UX designs for developing the apps and work closely with designers to ensure that the final product matches the intended design and provides a smooth user experience.
- Assist with training and change management efforts on implementation of new systems and enhancements.
- Manage backlog grooming and prioritization of enhancements and user stores in partnership with business and IT stakeholders.
- Supports assessing risks relative to the readiness of the business to adopt the solution.
- Partner with support teams to assist with identification and resolution of operational issues and support of existing applications and capabilities.
- Work effectively with external partner teams developing & supporting domain area.
Skills & Qualifications:
- 10 + years of experience in Retail, Omni-channel, and SAP solutions
- Minimum 7+ years of experience as a SAP Product analyst
- At least 5 years of professional experience in the improving Business processes and Data mining areas
- Hands on experience with one or more tools like SAP Signavio, SAP Joule, SAP BI, reporting tools and using AL/ML in building Apps.
- Exposure to Business analytics and data engineering solutions is preferred.
- Experience in Agile and Waterfall methodology principles.
- Strong written / verbal communication and presentation skills
- Excellent relationship and team building skills.
- Demonstrated skills in collaborating, persuading, influencing, and negotiating.
- Ability to self-motivate, adapt, and multi-task in a fast-paced environment.
- Strong organizational skills with an attention to detail and quality
- Ability to deal effectively with challenging situations.
