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Knowledge of SAP integration with other modules (e.g., SAP PM, SAP WM) is a plus.
End-user Support: Provide expert-level support to SAP MM and Fiori users by addressing their issues, answering inquiries, and resolving problems promptly and effectively.
System Maintenance: Ensure the SAP MM and Fiori systems are updated and maintained with the latest patches, updates, and enhancements to ensure stability and security.
Incident Management: Log, track, and prioritize support tickets, and resolve incidents in a timely manner, ensuring minimal disruption to business operations.
Enhancements and Customizations: Collaborate with business stakeholders to gather requirements for system enhancements or customizations, and work with the development team to implement changes as needed.
Fiori Application Support: Monitor and maintain Fiori applications, troubleshoot issues related to user experience, and recommend improvements to ensure a user-friendly interface.
Training: Provide training and guidance to end-users to enhance their knowledge and effective use of SAP MM and Fiori applications.
Integration: Collaborate with other SAP modules and teams to ensure seamless integration of SAP MM with other business processes.
Reporting: Develop and maintain reports to support data-driven decision-making and monitor system performance and user behavior.
Best Practices: Stay updated on SAP and Fiori best practices, trends, and new features, and recommend their implementation when relevant.
Date Posted: 10/06/2024
Job ID: 81326975