Support and Maintenance:
- Provide day-to-day support for SAP FI module issues reported by end-users.
- Troubleshoot problems and identify root causes to ensure timely resolution.
- Work closely with SAP Basis and other technical teams for system maintenance and upgrades.
Configuration and Implementation:
- Assist in configuring SAP FI modules according to business requirements.
- Participate in SAP FI module implementation and rollout projects.
- Conduct testing and validation to ensure the system meets functional requirements.
User Training and Documentation:
- Create and maintain user documentation, training materials, and SOPs (Standard Operating Procedures).
- Conduct user training sessions to ensure effective utilization of SAP FI functionalities.
Process Improvement:
- Identify opportunities for process improvement within the SAP FI module.
- Recommend and implement enhancements to streamline financial processes and optimize system performance.
Collaboration and Communication:
- Liaise with business stakeholders to understand their requirements and translate them into system configurations.
- Work closely with cross-functional teams including Finan
