SAP EWM Application Support

Primary Purpose of this Position

This position will be a member of the Global IT Strategic Support Team (ITSS). The incumbent will work in partnership with global & cross-functional business/IT COE functional or technical teams focusing on SAP EWM issues. Experience with SAP MM or SAP SD is a plus. This position is responsible for helping develop and configure solutions and support functional solutions on a global level. This role will provide support to the functional area by learning to resolve level II incidents globally and supporting functional team subject matter experts.

Job Responsibilities
. Provide level II incident resolution in the functional area of support with high focus on EWM system. Document issue resolution for knowledge transfer as appropriate
. Work with functional team subject matter experts and business partners to understand documented requirements. Translate detailed requirements into development and/or configuration to meet the business need in the functional area of focus
. Provide support for unit and integration testing of new or changed business/technical processes. Develop business/technical cycle tests for use by the stakeholder community. Document all process changes and provide knowledge to relevant stakeholders

Job Requirements
. Bachelor's Degree in MIS, Computer Science, Engineering, Technology, or a related discipline
. Minimum of 2-3 years of relevant work experience (SAP EWM support).
. Ability to understand the business needs and deliver prompt, e fficient, quality service to the business works to anticipate, identify, and meet end-user needs drives outward results and ensures high-quality standards are met
. Strong verbal and written communication with a strong command of spoken and written English
. Strong analytical and problem-solving skills takes on responsible roles and accountability for outcomes.
. Amenable to work on mid-shift or night-shift or to work flexible working hours as needed

#Li-Hybrid

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law.