Job Description:-
Experience in SAP CRM Service as a functional consultant
- Overall 8 years of Functional with SAP CRM Services with a Bachelor's Degree
- Knowledge with Integration of CRM With SAP ECC SD/PS/PM/CS modules
- Good exposure to various testing of the modules Unit testing, ITC, UAT, RT etc.
- Actively worked in production support, handling user issues via tickets, effectively communicating with business users, testing for bug fixes and production movements
- e) Possess a strong business and customer/client focus
Skills
- SAP CRM Service - Contracts Management, Case Management
- Exposure to and understanding of Service Finance Integration and Middleware
- Knowledge of ECC Customer Support (CS): Serial Numbers / Equipment / BOM / IBase
- Integration of SAP CRM with SAP ECC - B2B EDI / ALE / IDocs
Skills: sap,sap crm,middleware