SAP CDC/CDP Solution Architect

Visionqual IT Services is looking for Contractors/Freelance consultants for its MNC Client forSolution Architect- CDC, CDP and Emarsys role.

Selected resource can work remotely. Those interested and who can join with a short notice may apply. Below pl find the JD and requirements:-

Solution Architect CDC, CDP and Emarsys : Please find the below JD for the skillset.

Exp 10 Yrs

The SAP CDC and CDP Specialist will be responsible for the implementation, configuration, and maintenance of SAP Customer Data Cloud (CDC) and SAP Customer Data Platform (CDP) solutions with a focus on B2B functionality. This role will also have responsibilities supporting SAP Emarsys within the marketing domain, ensuring seamless integration and data management across customer touchpoints. The ideal candidate will bring technical expertise in SAP CDC with the B2B module, knowledge of the SAP CDP platform, and experience in marketing technology, including SAP Emarsys.

Key Responsibilities:

1. Configuration and Implementation of SAP CDC and CDP:

• Configure and set up SAP Customer Data Cloud (CDC/Gigya) with a specific focus on the B2B module, including delegated administration features and functionality.
• Develop and configure SAP Customer Data Platform (CDP) components, optimizing for B2B customer data handling, segmentation, and management.
• Configure and manage SAP CDC screen sets, and develop HTML, CSS, and JavaScript customizations to enhance user experience and meet business requirements.
• Document configurations, workflows, and customizations for internal knowledge sharing and future reference.

1. API Integration and Enablement:

• Implement and utilize CDC REST APIs, including those for Lite Account Creation and B2B Account Creation, to ensure effective customer data capture and management.
• Enable integration of SAP CDC and CDP with upstream and downstream systems via middleware (SAP CPI) to ensure seamless data flow and connectivity.
• Collaborate with cross-functional teams to troubleshoot integration issues and ensure continuous data synchronisation across systems.

1. Application Support and Troubleshooting:

• Provide technical support for the SAP CDC B2B configuration and handle issues related to delegated administration, access controls, and B2B customer management.
• Monitor system performance, manage incident response, and implement preventive measures to maintain platform stability.
• Develop and maintain comprehensive documentation, including configuration guides, troubleshooting resources, and operational procedures.

1. Marketing Platform Integration:

• Work with marketing and technical teams to integrate SAP CDC and CDP with SAP Emarsys, ensuring consistent and accurate customer data for B2B marketing campaigns.
• Support marketing automation workflows, audience segmentation, and personalization efforts within SAP Emarsys by leveraging SAP CDC and CDP data.
• Provide ongoing support for SAP Emarsys, including troubleshooting and optimizing configurations to enhance marketing effectiveness.

1. Cross-functional Collaboration and Continuous Improvement:

• Collaborate with business stakeholders, developers, and data teams to align on data governance and ensure B2B customer data policies are met.
• Stay updated on SAP's latest CDC, CDP, and Emarsys platform developments and recommend improvements or best practices for system enhancement.
• Participate in project planning and roadmap discussions to ensure platform configurations align with long-term business goals.

Key Qualifications:

• Technical Expertise:Experience with SAP Customer Data Cloud (CDC/Gigya), specifically the B2B module and delegated administration capabilities.
• Customer Data Domain Knowledge:Proficiency in SAP Customer Data Platform (CDP) and general customer data management principles; familiarity with SAP Emarsys is a strong plus.
• Web Technologies:Proficiency with HTML, CSS, and JavaScript to support customization and configuration needs within SAP CDC.
• API Knowledge:Familiarity with CDC REST APIs, including for Lite Account Creation and B2B Account Creation, and the ability to work with middleware (SAP CPI, MuleSoft) for system integrations.
• Marketing Platform Experience:Understanding marketing workflows within SAP Emarsys and experience supporting B2B marketing initiatives is a plus.
• Documentation and Support Skills:Strong ability to document technical configurations and provide ongoing support, ensuring smooth application enablement and user adoption.

Consultants who are interested may share your cv to [Confidential Information]

#SolutionArchitect #CDC #CDP #Emarsys #Documentation and Support Skills

#APIknowledge #WEBknowledge #customerdatadomainknowledge #b2b #SAP #technicalexpertise #customerdatadomainknowledge # Configuration #ImplementationofSAPCDC&CDP

# Cross-functionalCollaboration # MarketingPlatformintegration # ApplicationSupportand Troubleshooting