Company Overview
New Image International Beauty Institute, established in 2004, is one of the leading beauty institutes in Jalandhar, focusing on empowering young minds through excellent advanced beauty, makeup & cosmetic education. With 13+ branches and a team of 201-500 employees, our institute has been recognized for its extraordinary contribution to enhancing skills in the beauty and wellness industry. We pride ourselves on staying up-to-date with the latest techniques and advancements in the field.
Job Overview
We are seeking a highly skilled and motivated Salon Manager to join our team at New Image International. As a Salon Manager, you will be responsible for overseeing the day-to-day operations of our salon, ensuring excellent customer service, and maintaining a high level of professionalism. This is a full-time position based in Phagwara, Punjab, India. The ideal candidate will have 1 to 3 years of experience in salon management.
Qualifications and Skills
- 1-3 years of experience in salon management.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Knowledge of the beauty and wellness industry and the latest trends.
- Proven track record of delivering exceptional customer service.
- Ability to handle multiple tasks and prioritize effectively.
- Good organizational and problem-solving skills.
- Ability to work in a fast-paced environment and handle pressure.
- Flexibility to work evenings, weekends, and holidays as required.
- Business acumen and ability to drive revenue growth.
Roles and Responsibilities
- Oversee the daily operations of the salon, including staff scheduling, inventory management, and client appointments.
- Ensure the salon maintains a high standard of cleanliness and hygiene.
- Develop and implement marketing strategies to attract and retain clients.
- Train and supervise salon staff, providing guidance and support as needed.
- Handle customer complaints and ensure customer satisfaction.
- Stay up-to-date with industry trends and techniques, and provide training to staff as necessary.
- Manage salon finances, including budgeting, forecasting, and reporting.
- Collaborate with the management team to set goals and objectives for the salon.
- Maintain a safe and healthy work environment, enforcing salon policies and procedures.
- Handle administrative tasks such as payroll, staff performance evaluations, and scheduling.
- Contribute to the growth and success of the salon through innovative ideas and initiatives.
