At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. We are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world.
Responsibilities may include the following and other duties may be assigned.
- Engage with stakeholders to gather, document, and analyze business requirements.
- Techno-functional role responsible for translating, refining, and owning conversion of functional needs to technical specifications
- Collaborates with Business Relationship Manager (BRM), business stakeholders and IT Product Owners / Managers to develop business requirements for product or system changes.
- Proven experience in Salesforce configuration, customization, and implementation.
- Strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and etc
- Proficiency in requirements gathering, business process mapping, and documentation.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Knowledge of Agile methodologies and experience working in Agile environments.
- Salesforce certifications (eg, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.
- Familiarity with Salesforce automation tools (eg, Process Builder, Flow, Workflow Rules).
- Basic understanding of Apex, Visualforce, and Lightning components is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Manage project scope and timelines to ensure projects deliverables are on time
- Identify project risks and develop mitigation strategies
- Create and maintain project documentation, including project plans, process maps, and requirements documentation
- Identify potential risks, develop mitigation strategies, and monitor project progress
- Stay updated with the latest Salesforce features, functionalities, and best practices, and identify opportunities for process improvement within the Salesforce ecosystem
- JIRA Mastery: Serve as the primary administrator and expert user of JIRA, overseeing project management activities, sprint planning, and issue tracking to facilitate efficient collaboration and task management
- Demonstrates basic knowledge of business and technical modelling methodologies (e.g., business process modelling, data modelling)
Required Knowledge and Experience:
- Salesforce Certified Technical Architect or other relevant Salesforce Certifications.
- A Degree with minimum 7 years of relevant experience is required for this role
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain, restore health, and extend life unites a global team of 90,000+ passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
