Company Description
We're Lloyds Technology Centre*, a tech and data company located in Hyderabad, India, and part of Lloyds Banking Group. Lloyds Banking Group is the UK's largest digital bank, with a commitment to significant digital transformation and innovation. As part of this growth strategy, we are looking for diverse and skilled individuals to join us in enhancing digital experiences for customers.
Role Description
This is a full-time role for a Salesforce/nCino Service Engineer at Lloyds Technology Centre in Hyderabad. The Service Engineer will be responsible for troubleshooting, communication, technical support, and maintenance related to Salesforce and nCino platforms.
Qualifications
- 3-5 years of experience
- Troubleshooting, Technical Support, and Maintenance
- Manage multiple incidents simultaneously, demonstrating leadership and problem-solving skills.
- Use monitoring tools like Dynatrace or AppDynamics to ensure system performance
- Salesforce and nCino platforms is preferred
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Bachelor's degree in Computer Science, Information Technology, or related field
- Certifications in Salesforce and nCino are a plus
