Salesforce Business Analyst

Hi ..!!!

Greetings from Highpoints Technologies India Pvt Ltd.

We are hiring for Salesforce Business Analyst

We are looking for immediate joiners (less than 30 days)

Job Type : Full time

Location : Pan India

Experience : 5+ Yrs

Mandatory Skills

Quote/OM/SC/Ent/Asset experience.

Good understanding in Opportunity to Invoice process.

Good functional knowledge about SFDC system

Work closely with global and regional stakeholders, development teams, and architects to solve

business problems.

Writing user stories, acceptance criteria as per business needs

Driving Agile modeling sessions and leading the sprint demos and backlog grooming sessions

Manage customer relationships and day-to-day interactions & escalations.

Develop business case documents, business processes diagrams, and use cases.

Analyze business requirements perform gap analysis and root cause analysis.

Work with cross-functional teams to identify dependencies.

Ensure compliance with SOX, business controls, and IT general controls.

Good communication skills

Strong knowledge on Quote to Cash, Service contract, Entitlement using SFDC and NS.

Able to work directly with business to gather the requirements.

Translate the requirement to the technical team.

Facilitate User Testing, Planning and execution.

Able to run Scrum calls.

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