Salesforce Architect

The Salesforce Architect is responsible for designing and implementing scalable, high-performance Salesforce solutions that meet the strategic objectives of our organization. This role requires a deep understanding of Salesforce's technical capabilities, business processes, and integration possibilities. The Salesforce Architect will work closely with stakeholders across the organization to align Salesforce solutions with business goals, ensuring a seamless user experience and optimal performance.

Solution Design and Architecture:

• Design scalable and sustainable Salesforce solutions, ensuring alignment with business objectives and technical requirements.
• Lead architectural discussions and decisions, considering future growth and scalability.
• Develop comprehensive architectural diagrams and documentation for Salesforce implementations.

Integration Management:

• Design and implement integrations between Salesforce and other systems using APIs, middleware, and third-party applications.
• Ensure data integrity and consistency across integrated systems.
• Evaluate and select appropriate integration tools and technologies.

Technical Leadership:

• Lead technical discussions and provide guidance to development teams on best practices and Salesforce capabilities.
• Mentor and coach Salesforce developers and administrators, fostering a culture of continuous learning and innovation.
• Stay updated on Salesforce trends, releases, and best practices, sharing insights with the team.

Customization and Configuration:

• Oversee the customization and configuration of Salesforce to meet business needs, including the creation of custom objects, fields, workflows, and automation.
• Evaluate and implement third-party applications and AppExchange solutions to enhance Salesforce functionality.

Security and Compliance:

• Implement Salesforce security best practices to protect sensitive data and ensure compliance with industry standards and regulations.
• Monitor and address security vulnerabilities and ensure data privacy and protection.

Performance Optimization:

• Analyze and optimize Salesforce performance, identifying areas for improvement and implementing solutions to enhance speed and efficiency.
• Conduct regular system audits and health checks to ensure optimal performance.

Stakeholder Collaboration:

• Collaborate with business stakeholders, project managers, and other architects to define project scope, timelines, and deliverables.
• Communicate technical concepts to non-technical stakeholders, bridging the gap between business and technology.

Project Management:

• Lead and manage Salesforce projects from inception to completion, ensuring alignment with business goals and timelines.
• Develop project plans, track progress, and ensure timely delivery of high-quality solutions.

Technical Expertise:

• Extensive knowledge of Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
• Proficient in Salesforce development tools such as Apex, Visualforce, Lightning Web Components, and Salesforce DX.
• Strong understanding of Salesforce integration tools (MuleSoft, Heroku) and APIs (REST, SOAP).

Business Acumen:

• Ability to understand and translate complex business requirements into effective Salesforce solutions.
• Strong analytical and problem-solving skills, with the ability to design solutions that address business challenges.

Communication and Leadership:

• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Proven leadership experience, with the ability to lead and mentor technical teams.

Project Management:

• Experience with project management methodologies (Agile, Scrum) and tools (JIRA, Trello).

Certifications:

• Salesforce Architect certifications such as Certified Technical Architect (CTA), Application Architect, or System Architect are highly preferred.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.

Experience:

• 5+ years of experience in Salesforce architecture, design, and implementation.
• Proven track record of successful Salesforce projects in a leadership or architectural role.